KosherWine.com has 11 years of experience delivering kosher wine to thousands of customers on the web. We’re a division of Hungarian Kosher Foods, a 25,000 sq. ft kosher supermarket located in Skokie, Illinois. In 1993 Hungarian Kosher expanded its market to include wine, and two years later we took our great selection online. Today, KosherWine.com offers the largest selection of kosher wines in the nation. At KosherWine.com, we are committed to making kosher wine shopping easier for everybody, with the largest selection of wines at the lowest prices. Our store is under the total supervision of the Chicago Rabbinical Council.

Contact Us
We love to get feedback and suggestions on how we can serve you better. Also, our knowledgeable staff is on-hand to assist you in choosing the perfect wine for any occasion. If you need assistance with an order or have any questions, please don’t hesitate to contact us:

Email: customerservice@kosherwine.com

Phone: Toll Free: 1-866-567-4370 (KOSHER-0), Local: 847-674-3746

Phone hours:
9am - 6pm Monday-Thursday, Central standard time;
9am - 3pm Friday
CLOSED Saturday
CLOSED Sunday

Fax: 847-674-6256

Privacy Policy
KosherWine.com uses a secure server with the latest encryption technology to protect all account and credit card information. We do not rent, sell or distribute your name, address, email address, credit card, or other personal information. Account information is used strictly for conducting business with you.

Packaging and Gifts
At KosherWine.com we specialize in helping you provide memorable gifts for colleagues, friends, and family. All of our orders are shipped without any purchase information, such as receipts or invoices, included in the package. Wines are packed in specially designed and certified bottle shippers that cushion each bottle and protect them from damage during shipping.

Bottle Guarantee
All of our wines are stored in a climate-controlled environment and we take great care in checking the condition of the wine we purchase. If you receive a bottle that is spoiled, leaking, or otherwise damaged, we will offer a replacement or credit for the price at our discretion. If you do receive a spoiled bottle, please save the full bottle until you have contacted customer service because we will need it returned to our location. We must be notified within 30 days from the time you receive your wine of any spoilage.

As is tradition in the wine trade, all bottles over 10 years old are at the buyer's risk. We reserve the right to correct price errors by canceling orders

Shipping
---Delivery
All packages are shipped via FedEx. Most Ground packages are shipped out within 48 hours, although during holidays or busy seasons we reserve the right to extend shipping times. Express packages are shipped out the following business day unless the customer has requested otherwise. Shipping times are listed in business days: weekends and holidays do not count towards shipping time. For normal Ground shipments, allow up to 5 business days to receive your order after it has been processed. When your order is shipped, an email with the tracking numbers is sent automatically to the email address on your account. Once your order is given to FedEx, the package becomes your property and you are responsible for contacting FedEx for service requests or delivery instructions.

If delivery is required before a certain date, please note this in the customer comments section of the order or contact us to see if we are able to accommodate. Sorry, we can’t ship packages outside of the United States, to FPO/APO addresses, or P.O. Box’s.

---Signature Required
Please be aware that FedEx delivers Monday through Friday during normal business hours. All packages with products containing alcohol require an adult 21 or over with a valid government-issued ID to sign for the package. This need not be the addressee of the package: anyone over 21, such as a leasing office agent, doorman, or neighbor can receive the package. If you think this might be a problem, we strongly encourage you to use a work address for shipping. FedEx will make up to 3 delivery attempts, after which the package will be returned to us. Packages returned to our location due to failure to obtain an adult signature require an additional shipping charge for re-shipment.

---Weather Conditions
Wine can be damaged by temperature extremes. It is your responsibility to advise us what temperatures are in your area. We reserve the right to hold your shipment during extreme weather conditions. During the hottest or coldest parts of the year, it is common for us to delay shipments until the beginning of the week to prevent packages being stored over the weekend in FedEx facilities. Please be aware, however, that we cannot be held responsible if you request shipment and the wines travel in a climate outside an acceptable temperature range.

Vintages/Out of Stock
All wines listed are subject to availability. We work as hard as possible to show the current vintage available in our inventory, but it is a daunting task. Most wine boxes do not display their vintage correctly and we do not know a vintage change has occurred until we open the box.
Therefore we can not guarantee vintages for wines less the $12 per bottle. We reserve the right to make appropriate vintage substitutions when necessary. If the wine is greater then $12 per bottle and we do not have the specified vintage then we will send you an email and hold the order until we hear back.
You may request we notify you before making any vintage substitution by writing "Do Not Sub" in the customer comments section on the order page. We will then contact you if necessary for all wines substitutions.

Order Cancellation
Please be sure to look over your order confirmation and notify us of any changes or cancellations immediately. Orders may be packaged and shipped as early as 2 hours after an order has been received. Once an order has been packed for shipping, we cannot guarantee a cancellation without restocking fees applying.

Return Policy
We will accept a return of any wine that is unopened. You will be charged a restocking fee of 15% of the returned merchandise. Shipping charges are not refundable.

Legal Notice
ALL ALCOHOL PRODUCTS ARE SOLD IN ILLINOIS AND TITLE PASSESS TO THE BUYER IN ILLINOIS. We make no representation to the legal rights of anyone to ship or import alcoholic beverages into any state outside of Illinois. The buyer is solely responsible for shipment of wines. By placing this order with your credit card, check, or cash, you authorize us to act on your behalf in processing and shipping this order, including engaging in a common carrier to deliver your order. Under the terms of sale, the common carrier is acting as your agent. WINES MAY BE SOLD AND DELIVERED ONLY TO PERSONS WHO ARE AT LEAST 21 YEARS OLD AND THE PERSON TO WHOM DELIVERY WILL BE MADE IS AT LEAST 21 YEARS OLD. When your alcoholic beverages are delivered the person receiving delivery will be required to show identification proving that he or she is at least 21 years old. Due to our policy of not shipping alcohol to minors, please be advised that WE RESERVE THE RIGHT TO REFUSE ORDERS FOR ANY REASON WITHOUT EXPLANATION. Thank you for your understanding.

Disclaimer
If any communication from this website is not in conformity with any jurisdiction rules and regulations governing solicitation, advertising, shipping and/or transacting business in such jurisdiction, then such communication and any offers made herein in connection therewith, shall be void to the extent prohibited by law.