All packages are shipped via UPS. Most Ground packages are shipped out within 48 hours, although during holidays or busy seasons we reserve the right to extend shipping times. Express packages are shipped out the following business day unless the customer has requested otherwise. Shipping times are listed in business days. Allow up to 5 business days to receive your order after it has been processed. When your order is shipped, an email with the tracking numbers is sent automatically to the email address on your account. Once your order is given to UPS, the package becomes your property and you are responsible for contacting UPS for service requests or delivery instructions. Any changes made to your shipment after it has left our warehouse may incur a $12 change fee. We can't ship packages outside of the United States, to FPO/APO addresses, or P.O. Boxes.
We reserve the right to hold packages without notifying you durring extream heat or cold so that we can protect the wine from being damaged. If your order is time sensitive, please contact our customer service team.
---Signature Required Please be aware that UPS delivers Monday through Friday during normal business hours. All packages with products containing alcohol require an adult age 21 or over with a valid government-issued ID to sign for the package. If you think this might be a problem, we strongly encourage you to use a work address for shipping. UPS will make up to 3 delivery attempts, after which the package will be returned to us. Packages returned to our location due to failure to obtain an adult signature require an additional shipping charge for re-shipment, even when free shipping originally applied.
---Weather Conditions Wine can be damaged by temperature extremes. We reserve the right to hold your shipment during extreme weather conditions. During the hottest or coldest parts of the year, it is common for us to delay shipments until the beginning of the week to prevent packages being stored over the weekend in UPS facilities. Please be aware, however, that we cannot be held responsible if you request shipment during a period when we have chosen not to ship, and the wines travel in a climate outside an acceptable temperature range.
LEGAL DISCLAIMER: ALL ALCOHOL PRODUCTS ARE SOLD IN WASHINGTON DC AND TITLE PASSESS TO THE BUYER IN WASHINGTON DC. We make no representation to the legal rights of anyone to ship or import alcoholic beverages into any state outside of WASHINGTON,DC. The buyer is solely responsible for shipment of wines. By placing this order with your credit card, check, or cash, you authorize us to act on your behalf in processing and shipping this order, including engaging in a common carrier to deliver your order. Under the terms of sale, the common carrier is acting as your agent. WINES MAY BE SOLD AND DELIVERED ONLY TO PERSONS WHO ARE AT LEAST 21 YEARS OLD AND THE PERSON TO WHOM DELIVERY WILL BE MADE IS AT LEAST 21 YEARS OLD. When your alcoholic beverages are delivered the person receiving delivery will be required to show identification proving that he or she is at least 21 years old. Due to our policy of not shipping alcohol to minors, please be advised that WE RESERVE THE RIGHT TO REFUSE ORDERS FOR ANY REASON WITHOUT EXPLANATION. Thank you for your understanding
STATES WE CANNOT SHIP TO: TX,NH,MASS,ND,UT,KY